Since I did not receive the email, I have already purchased a replacement - meaning that I will not be able to utilize the promotional code that Norton says they are providing their customers toward costs of a new router. In short, I was not notified in a timely fashion that would allow me to set up a new router and complete a reasonable burn-in period prior to the EOL date. I only happened to stumble across this information while Google-cruising for information on an unrelated problem. It never occurred to me that the router itself would no longer be functional, or that I would not be able to continue using a purchased security subscription with it. I had heard rumblings that Norton Core was being discontinued, but I just thought that meant there would no longer be active support for it (when a Windows OS reaches end of life, it doesn’t self-destruct does it?). What annoys me about this more than anything else is the lack of communication. I’ll keep an eye out, but at this point, I’m doubting that will occur. He then informed me that I should be receiving an email within the next couple of days. I did talk with a customer support representative, who informed me that all of the emails had gone out.
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